Last updated: January 2023
When purchasing a product through the Site, you agree to the payment of the purchase price listed on the Site for the Product (the ‘Purchase Price’) or on a Custom Swing Set Invoice.
Once the purchase is completed, you will be issued with a receipt to confirm that the payment has been received and we may record your purchase details for future use.
King Swings does not offer any buy back programs, nor do we offer any refunds or returns.
All sales are final.
King Swings warrants its swing sets used in residential and commercial applications. To receive warranty benefits, you must provide your original invoice as proof of purchase. Warranties are for the original purchaser at the original installation address. Any alterations, relocation, or improper installation of your playset will void the warranty.
King Swings warrants that the workmanship of your playset will be without fault for up to 6 years for vinyl sets and 5 years for wood sets. We extend a limited lifetime warranty on all pressure treated lumber against decay & insect damage. All PVC plastic lumber is backed by our 20 year warranty against fading & discoloration. In addition, all canopies, sliding boards, metal components, swings and accessories are warranted for 6 years from purchase for vinyl sets and 5 years for wood sets.
King Swings products are not warranted as being suitable for a particular purpose. The suitability of the product is for the purchaser to determine. This warranty does not cover normal wear and tear, failure to properly maintain the playset, or damage resulting from misuse or abuse of the product. All damage done by acts of nature such as lightning, storms, hurricanes, tornadoes, earthquakes or any extreme weather conditions are not covered.
King Swings reserves the right to request photographs and/or physical evidence of the product claimed to be defective, and to recover the product prior to any warranty work being authorized. All shipments of products returned for inspection will be paid by the consumer. Labor and shipping fees may apply.
If the defect is covered by the manufacturer’s warranty, the manufacturer will remedy the warranty claim within a reasonable time frame. The remedy will consist of repair or replacement of the defective piece unless it is not practical. If this would be the outcome, the manufacturer will reimburse the original purchaser for the value of the defective piece.
Adult supervision is recommended while children are enjoying their playset. All children must maintain a safe distance from moving play equipment. For safety and comfort reasons, the manufacturer reserves the right to make design & structural changes without notice.