King Swings warrants its swing sets used in residential and commercial applications. To receive warranty benefits, you must provide your original invoice as proof of purchase. Warranties are for the original purchaser at the original installation address. Any alterations, relocation, or improper installation of your play set will void the warranty.
King Swings warrants that the workmanship of your play set will be without fault for up to 6 years for vinyl sets. We extend a limited lifetime warranty on all pressure-treated lumber against decay & insect damage. All PVC plastic lumber is backed by our 20-year warranty against fading & discoloration. In addition, all canopies, sliding boards, metal components, swings, and accessories are warranted for 6 years from purchase for vinyl sets.
King Swings products are not warranted as being suitable for a particular purpose. The suitability of the product is for the purchaser to determine. This warranty does not cover normal wear and tear, failure to properly maintain the play set, or damage resulting from misuse or abuse of the product. All damage done by acts of nature such as lightning, storms, hurricanes, tornadoes, earthquakes, or any extreme weather conditions are not covered.
King Swings reserves the right to request photographs and/or physical evidence of the product claimed to be defective and to recover the product prior to any warranty work being authorized. All shipments of products returned for inspection will be paid for by the consumer. Labor and shipping fees may apply. If the defect is covered by the manufacturer’s warranty, the manufacturer will remedy the warranty claim within a reasonable time frame. The remedy will consist of the repair or replacement of the defective piece unless it is not practical. If this would be the outcome manufacturer will reimburse the original purchaser for the value of the defective piece.
Adult supervision is recommended while children are enjoying their play set. All children must maintain a safe distance from moving play equipment. For safety and comfort reasons, the manufacturer reserves the right to make design & structural changes without notice.